LightReach Installer Support

Sai - LR QC

Anita-PLR Product Ops

Brandon - PLR Product Ops

Installation (M1), Activation (M2), and Operations Guides

NHP: Operations

Direct pay is designed to reduce cash flow burden on installers. Participation in the program is optional.

Direct Pay Installer Guide

NHP: Milestone Requirements

Approved Vendor List - AVL

NHP: Eligible Sites

This article details what qualifies as an electrical adder and the acceptable and unacceptable conditions of installed electrical panels.

Electrical Conditions & Adders

This article outlines Tesla Mid-Circuit Interrupter (MCI) requirements when using Tesla inverter, Powerwall+ & Powerwall 3.

Tesla MCI, String, & Design Requirements

This article consolidates manufacturer install guides and tech briefs for AVL listed inverter & Battery manufacturers.

Inverter & Battery Manufacturer Guides

Quick installation tips & references for common misses & rejection reasons

Current Transformers (CTs) Video

SiteCapture Integration

NHP: Key Operations Guides

NHP: Installation (M1) Checklist

NHP: Design Package | Inputs and Deliverables

Permit Documents | Inputs & Deliverables

Comprehensive list installation photo package requirements and photo examples.

Install (M1) Photo Documentation

Providing the monitoring site ID is required at M1.

Monitoring Site ID (M1)

NHP: Incentive Deliverables - M1 Milestone

Monitoring Portal Access (M1)

Andrew C - PLR Product Ops

Alvin - PLR Product Ops

Calvin - PLR Product Ops

NHP: Installation (M1) Requirements

Full Breakdown of Everything LightReach Reviews at M2 Milestone

NHP: Activation (M2) Checklist

NHP: Credit Parameters

Permission to Operate

NHP: Incentive Deliverables - M2 Milestone

SolarEdge Extended Warranty

M2 Site Improvement Photos (If Applicable)

NHP: Activation (M2) Requirements

NHP: (M3) Title Milestone

NHP: Title (M3) Requirements 

NHP: Active Utilities

For Installers working with utility or incentive programs requiring LightReach signature on documentation.

General - Interconnection Documents: Signature Authorization

NHP: Market & Utility Information

Domestic Content - Installer Guide

Domestic Content (M1) Submittal & Photo Requirements

Natalie P - Account Operations

Overview and Milestone Resource Guides for ITC-DC

NHP: Domestic Content Requirements

LightReach Energy Plan

LightReach DOE (Puerto Rico)

LightReach Home Efficiency Plan

LightReach for New Homes

LightReach Energy Backup

Knowledge Base Links

Find answers and get help from Intercom Support and Community Experts

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